WebGeckoPhysiotherapy in Kelvin Grove, Brisbane
Physio, explained before you book.
We treat back and neck pain, sports injuries, headaches, rehab after surgery and the strain a job puts on your body. You can book directly, without a GP referral.
- No GP referral needed
- HICAPS claims on the day
- Medicare, DVA and WorkCover
- AHPRA Reg. PHY0000000000
Where does it hurt?
Choose an area to see what it often turns out to be, what your first appointment involves, and when to go to hospital instead.
Headaches
- What it often is
- A headache that starts in the neck. It tends to sit behind one eye or wrap forward from the base of the skull, and builds over a long day at a screen.
- Your first appointment
- Checks the joints and muscles of the upper neck that refer pain into the head. If your headaches do not fit that pattern, we say so and tell you who to see instead.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my headachesor ring 0400 000 000 and describe it
Neck and upper back
- What it often is
- Stiffness that built over months at a desk or on the tools, a neck that locked up overnight, or a sore neck after a car accident.
- Your first appointment
- Finds which movements are restricted and why, settles the guarded parts with hands-on work, and gives you two or three exercises to keep it moving between visits.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my neckor ring 0400 000 000 and describe it
Shoulder
- What it often is
- Rotator cuff pain when you reach overhead or lie on that side, a frozen shoulder that has slowly stiffened, or a shoulder that has dislocated before.
- Your first appointment
- Measures how far the arm lifts and rotates, tests the strength of the cuff, and starts the loading program that most shoulder rehab is built on.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my shoulderor ring 0400 000 000 and describe it
Elbow, wrist and hand
- What it often is
- Tennis elbow from tools or a mouse, wrist pain from repetitive work, or a stiff wrist after weeks in a cast.
- Your first appointment
- Looks at the load going through the whole arm across your day, not just the sore spot, then changes that load and builds the tendon back up.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my elbow or wristor ring 0400 000 000 and describe it
Lower back
- What it often is
- Back pain that arrived in one lift, pain that has crept up over months, or pain that runs down the back of one leg.
- Your first appointment
- Works out what still moves freely, what does not and what makes it worse, before anything is treated, and ends with a plan for the week.
- Go to hospital instead if
- Back pain comes with numbness around the groin or new trouble controlling your bladder or bowel. That needs an emergency department today.
Book about my backor ring 0400 000 000 and describe it
Hip and groin
- What it often is
- Pain on the outside of the hip that stops you sleeping on that side, a groin strain from football or cricket, or stiffness in an arthritic hip.
- Your first appointment
- Tests the hip in the positions that bring the pain on, then sets a strength program you can do at home or in the gym.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my hipor ring 0400 000 000 and describe it
Knee
- What it often is
- Pain around the kneecap on stairs or runs, a twisting injury in sport, or rehab after a knee reconstruction or replacement.
- Your first appointment
- Checks swelling, range and strength against the other leg. After surgery, the program follows your surgeon's protocol and timeline.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my kneeor ring 0400 000 000 and describe it
Ankle and foot
- What it often is
- A rolled ankle, Achilles pain when you start running, or heel pain that is worst in your first steps out of bed.
- Your first appointment
- Rules out a fracture that needs an X-ray first, then starts balance and strength work, because a sprain that is never rehabbed tends to roll again.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my ankle or footor ring 0400 000 000 and describe it
Rehab after surgery
- What it often is
- Knee reconstructions and replacements, shoulder repairs, or a stiff wrist after weeks in a cast.
- Your first appointment
- Follows your surgeon's protocol, and tracks swelling, range and strength from visit to visit. The rehab gym has parallel bars for early walking practice.
- Go to hospital instead if
- Pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Call 000 or go to an emergency department today.
Book about my rehab after surgeryor ring 0400 000 000 and describe it
Not on the list? Ring and describe it, and we will tell you straight whether a physio is the right place to start.
Your first appointment takes about an hour
Not knowing what happens in the room is a common reason people put off booking. So here it is, in order and to scale.
Your story 10 min
How it started, what makes it better or worse, and what you want to get back to doing. A conversation, not a form.
Movement assessment 15 min
Watching how you move, testing strength and range, and the specific tests for the area causing trouble.
Hands-on treatment 20 min
Soft-tissue work, joint mobilisation or dry needling where it suits. Each is explained first and you can say no to any of it.
Plan and exercises 10 min
What is likely going on in plain words, a home exercise plan, and an honest view of how often you need to come back.
- Bring
- Any scans or letters, a list of your medications, your health fund card, and your GP plan, DVA referral or WorkCover claim number if one applies.
- Wear
- Loose clothes or activewear: shorts for a knee or hip, a singlet or sports top for a shoulder or back.
Inside the clinic
Treatment tables, a rehab gym and the gear you will use, most of which you can copy at home.
You will not find patient reviews here. Section 133 of the Health Practitioner Regulation National Law bans testimonials in advertising a health service.
Who pays, and what to bring
Work out which applies before you come, so the first visit is spent on you, not on paperwork.
Paying yourself
No referralBook directly. Physiotherapists are first-contact practitioners, so you do not need to see a GP first.
Bring: Nothing extra.
Private health insurance
HICAPSIf your extras cover includes physio, we claim through HICAPS at the desk and you pay only the gap. Check your remaining limit with your fund first.
Bring: Your health fund card.
Medicare, with a GP plan
GP planWith a chronic condition management plan from your GP, Medicare rebates up to five allied health visits a calendar year, shared across physio and other allied health.
Bring: Your GP's referral and Medicare card.
DVA
ReferralVeteran Gold Card holders, and White Card holders for an accepted condition, are treated under a DVA referral and we bill DVA directly.
Bring: Your DVA card and GP referral.
WorkCover Queensland
ClaimHurt at work? Once WorkCover Queensland has accepted your claim, treatment approved under it is billed to the claim, not to you.
Bring: Your claim number and employer details.
Not sure which applies?
Ring usRing before you book. We work out which way in suits you, so the first visit is not spent on paperwork.
Bring: Whatever card you have.
Kelvin Grove, and the suburbs around it
Based in Kelvin Grove QLD 4059, seeing people from across Brisbane's inner north. Close enough to Herston, Red Hill and Newmarket that plenty of patients walk or ride.
Kelvin Grove, Red Hill, Herston, Newmarket, Wilston, Windsor, Grange, Alderley, Ashgrove, Paddington, Spring Hill, Bowen Hills.
Find us on Google Maps| Monday to Friday | 7am to 6pm |
|---|---|
| Saturday | 8am to 12pm |
| Sunday | Closed |
Asked before booking
Do I need a GP referral to see a physiotherapist?
No. Physiotherapists are first-contact practitioners, so you can book a private appointment directly. A referral only matters if you want to claim through Medicare under a GP plan, through DVA, or through some insurance claims.
Can I claim on my private health insurance at the clinic?
Yes, if your extras cover includes physiotherapy. We claim through HICAPS at the end of the appointment, so you only pay the gap. Bring your health fund card, and check your remaining annual limit with your fund before you come.
Can I claim physiotherapy on Medicare?
Only with a GP plan. If your GP sets you up with a chronic condition management plan, Medicare pays a rebate for up to five allied health visits a calendar year, shared across physio and any other allied health. An appointment booked without a plan is not claimable on Medicare.
Do you see DVA patients?
Yes. Veteran Gold Card holders, and White Card holders for an accepted condition, are treated under a referral from their GP and we bill DVA directly. Bring your DVA card and the referral to your first appointment.
I was hurt at work. Can WorkCover pay for physio?
Yes, once WorkCover Queensland has accepted your claim. Treatment approved under the claim is billed to it rather than to you. Bring your claim number and your employer's details, and ring us if the claim is still being decided.
How long is the first appointment?
Plan on about an hour. It covers your history, a movement assessment, hands-on treatment where it suits, and a home exercise plan. Follow-up appointments are shorter.
What should I wear?
Loose clothes or activewear that let us see and move the sore area: shorts for a knee or hip, a singlet or sports top for a shoulder or back.
Will treatment hurt?
Some hands-on techniques feel firm or briefly uncomfortable, especially around a tight muscle. You should not leave in more pain than you arrived with. We check in as we go and change the pressure or the technique based on how you respond.
How many appointments will I need?
It depends on what is going on, how long it has been there and how you respond to the first few sessions. Some problems settle in a few visits and others need a plan over several weeks. You get a realistic answer after the first assessment, not a pre-sold block of visits.
Do you do dry needling?
Yes, where it suits the problem. It is one technique among several, not a default. We explain what it involves and why before using it, and you can say no at any point.
When should I go to hospital instead of a physio?
Go to an emergency department, or call 000, if pain follows a serious fall or crash, or comes with numbness around the groin, new trouble controlling your bladder or bowel, chest pain, or weakness that is spreading. Those need a doctor today, not a physio.
Why are there no patient reviews on this website?
Because section 133 of the Health Practitioner Regulation National Law bans testimonials in advertising a regulated health service. Instead, this page sets out what an appointment involves so you can decide from that.